Hometown Urgent Care at 245 West Centre Avenue in Portage, Michigan

Customer Reviews about Hometown Urgent Care

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  The doctor was extremely kind, funny, and knowledgeable. He got me in and out quick with a prescription, but also made sure all my questions were answered. This was my first time going here, and it was definitely the best urgent care experience I've had. I should also add that I have Medicaid, which means it's not easy to find a place that will accept me. These guys were great, no issues with insurance.
  September 17, 2017

  by Emily Barshaw
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  I was seen for a sprained foot/ankle. I had to wait longer than usual since so many young people were there for their school physicals. But once I saw the nurse and PA, they took very good care of me. They even taught me how to use the crutches and helped me out to my car in the rain! Very much appreciated.
  September 13, 2017

  by Carol Foster
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  I went in for a DOT physical. Was seen and out in about an hour and a half. The front desk was training a new receptionist and asked if I would mind checking in taking an extra minute or two instead of just assuming which was nice. The nurse and PA in back were quick and efficient. Our company has all of our DOT physicals done here and it's a lot better than the place we used to have to go.,
  August 02, 2017

  by Kevin Sieling
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  In the past had good experiences here with doctors who listened to me with regard to knowing my symptoms, knowing what medications work for me, and were more than happy to write me an Rx based upon my input. The staff at the front desk and nurses have always been and continue to be very nice. BUT had a terrible experience recently with "Dr. Tom" who was patronizing, did not listen to me, and basically gave me a worthless Rx that is not even really specified for sinus infections which is what I had (and still have three weeks later after seven days of crappy antibiotics) because he didn't want to give me any antibiotics at all and only did because I refused to take no for an answer due to knowing my symptoms and my husband having the same thing that needed antibiotics to resolve. I had travel coming up, and was going to be around small children with compromised immune systems and he still didn't seem to care. Not to mention the thing that creates antibiotic resistance is people who do not finish courses of antibiotics, or who remain sick for long periods of time allowing the bacteria to mutate. This clinic seems to be on a pointless crusade to stop the newest manufactured medical crisis of "antibiotic resistance" by refusing to prescribe things, telling you to wait a week to ten days, then call back to get an Rx later. This is ridiculous. They also lie and tell you that you can just call later to get an Rx if your symptoms don't improve. Then, when you call, they tell you that you have to come back in because they would NEVER prescribe something without seeing you. Just a scam to collect more copays. I recommend going to the MedExpress on the corner of Romence and Westnedge. They had a very professional staff who were kind, listened to what I had to say about my condition, and were respectful of me and my time. The Dr. there treated me like a person, not like a subhuman who never passed high school biology.
  December 09, 2016

  by Kristen Wicks

Opening hours Closed now

Tomorrow: 08:00 am — 07:00 pm

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About Hometown Urgent Care in Portage